Staff are key to growing a successful business
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But get it wrong & not only will they cause you headaches
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But they could also cost you money & reputation
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So I wanted to share a few things we did when we had FitHub30
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1οΈβ£ they all sign a contract, no matter if they are part-time doing 1 hour a week or a full-time staff member
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2οΈβ£ they all get a staff handbook, which explains their roles & how everything works in the business, including core values & client appreciation
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3οΈβ£ they are given KPIs, that their job position is reviewed on
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4οΈβ£ they all had individual quarterly performance reviews, to discuss their KPIs, performance & targets
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5οΈβ£ they had a clear career development plan with how they can improve their knowledge & salary
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6οΈβ£ they had to complete an end-of-session report, to give us updates on any issues & session insights
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7οΈβ£ they had to attend a weekly staff training & team meeting to discuss clients, business development & personal development
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8οΈβ£ finally, we signed all staff up to BrightHR to make everything super smooth
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Any Qs on any of the above, just let me know
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You got this πͺ
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David π